Guide by kind of contract

How to cancel an App Store subscription

General guidance for App Store subscriptions: what happens if you do nothing, how to cancel, what to check and what to keep. It isn’t about any one company, so check your own contract for the details.

What happens if you do nothing

  • Apple will renew the subscription automatically unless canceled.
  • Access continues until the end of the current period if you cancel.

How to cancel, step by step

  1. Open iOS Settings and tap your name
  2. Tap Subscriptions
  3. Select the subscription you want to cancel
  4. Tap Cancel Subscription and confirm
  5. Do not cancel inside the app itself

Checklist

  • To cancel, open Settings › [your name] › Subscriptions on your iPhone or iPad.
  • Check whether you’re on monthly vs yearly.
  • Set a reminder a week before renewal.

Watch out for

  • Canceling in the provider app may not work if billing is through Apple.
  • Family Sharing can change who is billed.

When to start

Start about 7 days before the renewal date⁠—earlier if there is a notice period, so you still have time to decide, compare and send your notice.

Documents to keep

  • Apple receipt
  • Subscription status screenshot

An email you can copy

Replace the parts in brackets. Send it to the address in your contract or on the provider’s contact page, and keep the reply.

Subject: Billing clarification – [provider name]

Hello,

Can you confirm whether my subscription to [provider name] is billed through Apple or directly through you?

Thanks,
[your name]

If you call

What to say, and what to ask for in writing:

  • Is my subscription billed via Apple or directly through you?
  • If directly, what’s the cancellation method and deadline?

Service guides

Guides by kind of contract

All cancel guides

From Aplo Apps

Renewal Radar: Know when to cancel⁠—before your contracts renew.

A subscription and contract tracker for iPhone and iPad that alerts you before renewals and cancel-by dates, so you can keep, cancel or renegotiate on time.

In the app, a playbook for each kind of contract lists the steps, a checklist and an email and call script to copy. The free version shows a preview; Premium unlocks the full playbooks.