Terms of use for Aluneli

Scope

These terms of use apply to the app “Aluneli” on Apple’s App Store, for iPhone, with an app for Apple Watch. They match our general terms of use and add notes on this app. Aluneli is for adults 18 and over. The provider is:

License

When you download Aluneli from Apple’s App Store, use is governed by Apple’s standard Licensed Application End User License Agreement (“Standard EULA”), unless the App Store listing specifies a license agreement of its own. It grants you a non-transferable right to use the app on Apple-branded devices that you own or control, as permitted by the App Store usage rules.

The EULA governs the license⁠—that is, the scope and limits of your right to use the app. These terms supplement it with the other points on this page. For liability, the “Liability” section of these terms applies even if the EULA provides otherwise. Mandatory statutory rights, in particular your rights as a consumer, remain unaffected in all cases. You can read the full text of the EULA here: Apple Standard EULA⁠ (opens in a new tab).

Purchases and subscriptions

Pricing model: free download · Aluneli Premium, an optional auto-renewing subscription (monthly or yearly). The App Store shows you the current price and period before you buy.

• Prices: the prices shown to you in the store before purchase apply.
• Term and renewal: a subscription’s term, automatic renewal and any free trial follow what the store shows you before purchase and the respective store’s terms.
• Cancel: you cancel subscriptions with the respective store, most easily in your account there. Where an app offers a “Manage subscription” button, it only opens that store’s subscription settings. Deleting an app does not cancel a subscription.

What Aluneli Premium adds

Aluneli Premium adds four things:

1. the full “Why this call”: up to three reasons for a suggestion and how much information Aluneli had for it;
2. pattern insights from your fasts and check-ins;
3. a suggested time for your next fast after recovery;
4. repeating a planned fast on weekdays or on the days you choose (for example once a week).

What stays free: every safety check and warning, the safety stop, the hold / extend / break suggestion with its main reason, the suggested extension, the check-in after a fast, the Apple Health import, reminders, repeating a planned fast every day, skipping a fast or stopping a repeat, and all your logs and history.

How the subscription works

• Payment is charged to your Apple Account when you confirm the purchase.
• The subscription renews automatically for the same period unless you cancel it at least 24 hours before the current period ends. Apple’s terms govern the exact cancellation deadline and your rights when you cancel; for customers in Germany, Apple describes additional cancellation options (link below).
• If you cancel, Aluneli Premium stays active until the end of the period you have paid for.
• If the price of an existing subscription ever goes up, you will be told before the new price applies, and you can cancel first. Apple handles this under its terms.
• This version of Aluneli offers no free trial.
• Aluneli Premium can’t be shared through Family Sharing.
• Restore purchases: on the Premium screen or in Settings (gear) → Aluneli Premium. Redeem code: in Settings (gear) → Aluneli Premium.
• Deleting the app does not cancel the subscription. Withdrawing your consent to health information in Aluneli does not cancel it either.

Apple’s App Store

Apple sells App Store purchases on our behalf⁠—depending on your country, as our agent or in its own name. Payment, billing, renewal, cancellation and refunds are handled exclusively by Apple, and Apple’s Media Services Terms and Conditions⁠ (opens in a new tab) apply.

• Renewal and cancellation: an App Store subscription continues until you cancel it. Apple’s terms govern when you need to cancel so that it does not renew, and what rights you have when you cancel. Apple explains how to cancel in its instructions for canceling⁠ (opens in a new tab). For customers in Germany, Apple describes special rules: Apple’s information for Germany⁠ (opens in a new tab).
• Manage and cancel: most easily in Settings → [your name] → Subscriptions, or in Aluneli under Settings (gear) → Aluneli Premium → Manage subscription, which opens Apple’s subscription settings. Apple’s instructions above cover the other options.
• Right of withdrawal: where you have a right of withdrawal as a consumer, it is governed by Apple’s Media Services Terms; Apple handles it.
• Refunds: request them from Apple at reportaproblem.apple.com⁠ (opens in a new tab), or in Aluneli under Settings (gear) → Aluneli Premium → Request a refund. Whether and to what extent a refund is granted is governed by Apple’s terms (Apple’s instructions⁠ (opens in a new tab)). If Aluneli does not work as described, you are also welcome to contact us directly.

Your statutory rights as a consumer remain unaffected.

Notes on the app

Intended purpose. Aluneli is a wellness app for healthy adults aged 18 and over who choose to practice intermittent fasting as part of their everyday lifestyle. It helps you plan fasting periods, log how you feel, and decide whether to continue, extend or end a fast within cautious time limits, and it explains its suggestions in plain language. Its suggestions are based only on the time since your last meal, your plan and profile, and what you enter. Aluneli does not measure your body or examine body processes, and it is not intended for the diagnosis, prevention, monitoring, prediction, prognosis, treatment or alleviation of any disease, injury or disability, or to support medical decisions. Aluneli is not a medical device.

Who Aluneli is not for. Aluneli isn’t for you if you are under 18, pregnant or breastfeeding, have diabetes or have had low blood sugar, have or have had an eating disorder, or take medication that must be taken with food. If one of your answers to Aluneli’s health questions applies, Aluneli doesn’t plan fasts for you. Talk to a doctor before fasting if you have a health condition or take regular medication.

Aluneli suggests; you decide. Aluneli’s suggestions, warnings and time markers are based on the time since your fast started, your plan, your profile and what you log. Time markers are estimates, not measurements of your body, and they vary from person to person. Aluneli can only respond to what you enter, and it cannot detect an emergency. Trust how you feel.

If you feel unwell, break your fast. If you have chest pain, fainting, confusion, trouble breathing or severe weakness, get urgent medical help or call your local emergency number (for example 112 in the EU, 999 in the UK, 911 in the US and Canada).

Reminders depend on your device and its settings, such as notifications and Focus. Don’t rely on Aluneli for medication timing or emergencies.

Availability and changes

We continuously develop our apps. Some features depend on third-party services, such as iCloud or Apple Health; we cannot guarantee that these are always available.

We change or remove features you have acquired through an in-app purchase or subscription only if (1) there is one of the following valid reasons: changes to the operating systems, changes to the app stores’ requirements, security reasons or a change in the law; (2) the change costs you nothing extra; and (3) we tell you about it clearly and in plain language. Your statutory rights regarding changes to digital products, in particular under Section 327r of the German Civil Code (BGB), remain unaffected.

If an update removes or limits a feature, we say so in the App Store’s “What’s New” notes for that update and in the app.

Liability

We are liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, under the German Product Liability Act, and to the extent of any guarantee we have given.

In the event of a slightly negligent breach of an essential contractual obligation, our liability is limited to the foreseeable damage typical for this type of contract. Essential contractual obligations (so-called cardinal obligations) are those whose fulfillment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. Otherwise, liability for slight negligence is excluded.

Intellectual property

The apps, their content and design, and the Aplo Apps logo are protected by law. Unless the applicable license or the law permits otherwise, you may not copy, modify, redistribute or reverse engineer them.

Governing law

These terms of use and the use of this website are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law applies only insofar as it does not deprive you of the protection afforded by mandatory provisions of the law of the country in which you have your habitual residence. The law governing the license itself follows the respective license agreement (see License); mandatory consumer protection rules remain unaffected there too.

Consumer dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. If you have questions or problems, please contact us directly.

Changes to these terms

We may change these terms of use for the future, for example when our apps, the app stores’ terms or the law change. A changed version applies only to contracts concluded after it is published. Existing contracts⁠—including free use of an app you have already downloaded, purchases already made and active subscriptions⁠—remain subject to the version that applied when the contract was concluded, unless you expressly agree to the new version. Your silence or simply continuing to use an app does not count as agreement.

These terms of use are available in English, German, Greek, French, Italian and Spanish. All versions are equally binding. If they differ, the version more favorable to you applies.