How to cancel Dropbox
The official cancel link for Dropbox and the steps, in plain English.
- Can be billed by Apple
Sourced factsWritten in our own words from the official help page, as of the date below.
Steps to cancel Dropbox
- Sign in at dropbox.com, click your avatar and open Manage account (Plan tab).
- Scroll to the bottom of the page and choose Cancel plan, pick a reason, then confirm. If there is no Cancel plan button, the plan was bought through an app store.
- The account drops to Basic (free) when the paid period ends, so move files above 2 GB first.
- If you subscribed in the iOS app, cancel instead in iOS Settings › [your name] › Subscriptions.
Source: help.dropbox.com (opens in a new tab) checked
Sourced factsBased on the sources cited, as of the date shown—not features or prices of the app.
Paying through Apple?
If you subscribed in the iPhone or iPad app, Apple may bill you instead of the provider. Then you cancel in your iPhone or iPad settings, not with the provider and not inside the app.
Canceling an App Store subscription, per Apple
- Open Settings and tap your name
- Tap Subscriptions
- Choose the subscription you want to end
- Tap Cancel Subscription
For free trials, Apple advises canceling at least 24 hours before the trial ends.
Source: Apple Support: Cancel a subscription from Apple (opens in a new tab) checked
Official factsBased on official sources, as of the date shown—not features or prices of the app.
Signed up in Germany? The cancel button
If you live in Germany and signed up for Dropbox directly on its website, German law has required businesses that let you sign up online to offer a cancellation button there since July 1, 2022. If a business doesn’t offer one, you may cancel at any time without notice.
Since June 19, 2026, contracts signed on a business’s website or app can also be withdrawn during the withdrawal period with a button such as “Vertrag widerrufen” (withdraw from contract). Withdrawing undoes a contract you just signed; it is not the same as canceling.
This is general information about the law, not a statement about Dropbox and not legal advice. For your specific case, Germany’s consumer advice centers (Verbraucherzentralen) can help.
Sources: Section 312k, German Civil Code (in German) (opens in a new tab), Section 356a, German Civil Code (in German) (opens in a new tab), Federal Law Gazette 2026 I No. 28 (withdrawal button, in force June 19, 2026; in German) (opens in a new tab) checked
Sourced factsBased on the sources cited, as of the date shown—not features or prices of the app.
Dropbox prices by country
Plans and prices as listed on the source pages on the date below, with the provider’s own plan names. Prices can differ by tax, offer and where you subscribe, and they change often.
United States
| Plan | Price |
|---|---|
| Plus (billed yearly) | $9.99 per month |
| Plus – MonthlyApp Store price | $11.99 per month |
| Plus – AnnualApp Store price | $119.99 per year |
| Simple – MonthlyApp Store price | $6.99 per month |
| Professional – MonthlyApp Store price | $19.99 per month |
United Kingdom
| Plan | Price |
|---|---|
| Plus – MonthlyApp Store price | £9.99 per month |
| Plus – AnnualApp Store price | £95.99 per year |
| Simple – MonthlyApp Store price | £5.99 per month |
| Professional – MonthlyApp Store price | £19.99 per month |
Germany
| Plan | Price |
|---|---|
| Plus (billed monthly) | €11.99 per month |
| Plus (billed yearly) | €9.99 per month |
| Plus – AnnualApp Store price | €119.99 per year |
| Family – MonthlyApp Store price | €21.99 per month |
An App Store price is what Apple charges when you subscribe in the iPhone or iPad app; it is often higher than the price on the provider’s website.
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Renewal Radar: Know when to cancel—before your contracts renew.
A subscription and contract tracker for iPhone and iPad that alerts you before renewals and cancel-by dates, so you can keep, cancel or renegotiate on time.
In the app, a playbook for each kind of contract lists the steps, a checklist and an email and call script to copy. The free version shows a preview; Premium unlocks the full playbooks.
